Application docs

Limo Man

An online booking and dispatch system for limousine and airport-transfer operators. Customers book rides and get instant fare quotes online — airport pickups and drop-offs, round trips, one-way rides, or hourly service — while you manage vehicles, rates, drivers, payments, and your trip calendar from one integrated admin area. Includes a customer client area (trip history, addresses, billing profile), optional Trusted Devices for faster rebooking, Stripe payments and refunds, Google Maps distance-based pricing, automated email and SMS notifications, and optional post-ride review follow-up emails with Google and Yelp write-review links.

Limo Man Help

Client help articles for Limo Man admin (drafts for epic #2012).

Additional Charges

How to set up additional charges and surcharges in Limo Man, with categories and time restrictions.

Airports

How to add the airports you serve in Limo Man and set fixed rates from each airport to cities.

Chauffeur credential and vehicle maintenance reminders

Record licences and service history and get an email before anything expires or falls due.

Client Area & Trusted Devices

What your customers see and do in their account on your website (trips, cancelling, receipts, paying a balance, tracking, quotes, booking again, saved addresses) and how Remember me on this device speeds up rebooking.

Clients

How to add, import and manage your clients in Limo Man.

Corporate accounts in your customers' client portal

Help companies manage their trips, issued invoices and members.

Current Orders

How to see and manage your upcoming reservations in Limo Man: calendar, new and confirmed reservations.

Drivers

How to add your chauffeurs in Limo Man, give them the driver app link and track their credentials.

Email your clients with Broadcaster3000 audiences

Turn your Limo Man clients, active or inactive, into a mailing list that stays up to date.

Limo Man Overview

Overview of Limo Man: reservations, clients, fleet setup, online booking, the driver app, quotes, review emails and your customers' client area.

New Order

How to create a reservation yourself in Limo Man, for example for a phone booking.

Order Archive

Where to find completed and past reservations in Limo Man.

Post-Ride Review Follow-Up

Email customers links to review you on Google and Yelp a day or so after their ride: connect a listing, turn the option on in Settings, preview the email and change its wording.

Round trips: one charge, one confirmation

A round trip is booked as two rides but paid in one card charge and confirmed in one email that shows both legs.

Send quotes your customers can accept and pay online

Price a trip that couldn't be priced automatically and email the customer a quote they can accept, pay or decline.

The booking form: sign-in, travel time and saved addresses

Customers book as guests or sign in from a pop-up, see an estimated travel time, and pick from their saved addresses.

The driver app and Track My Chauffeur

Your chauffeurs run their trips from a link on their phone, and passengers get a live map of the car on its way.

Tips, empty-leg charges and surcharge categories

Offer suggested tips at checkout, charge for the drive to the pickup, and group your surcharges into categories.

Vehicles

How to add your fleet vehicles in Limo Man and set their rates, capacity and maintenance.
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