Application docs

Almotawif

Almotawif is a travel-packages platform for Hajj, Umrah, and tour operators. Publish packages with departures, hotels, room pricing, itineraries, and flights, then take and manage client reservations online — complete with a customer-facing booking storefront, Stripe payments, and a full admin area.

Almotawif Help

Client help articles for Almotawif admin (drafts for epic #2012).

Affiliate Partner Portal

Invite mosque and partner institutes, then let affiliates book packages for their groups on your website via /account/mt/affiliates.

Almotawif Overview

What Almotawif does for your Hajj, Umrah or tour agency, what each menu item is for, and the first steps to get your packages online.

Forms

Manage the documents travelers download from your website: add your own forms, hide standard forms you don't need, and set the order they appear in.

Hajj Categories

Organize your Hajj packages into categories for your website, and how Hajj categories relate to the Hajj companion flow.

Hajj Companion Portal & Document Management

Guide to the Almotawif Hajj companion: pilgrim sign-up, passport, visa and Nusuk document collection and review, package selection, Telegram and webinar links, video guides, support requests and broadcast audiences.

Hotel Rates

Enter nightly hotel costs by room type and date range, with commission and tax, so build-your-own Umrah trips are priced automatically.

Hotels

How hotels work in Almotawif: the shared hotel list, adding hotels to your packages, choosing preferred hotels, and where hotels appear on your website.

Packages

Create and manage Umrah and tour packages: details, departures and room prices, hotels (specific hotels or star level), itinerary, flights, services, categories, traveler briefing and social media.

Reservations

Find and manage bookings, create reservations for phone-in or walk-in clients, reply to traveler change requests, and email travelers with booking-based audiences.

Services & Transportation

Build your catalog of add-on services — transportation, visits, visa fees, meals and more — with adult, child and infant prices, then offer them on packages and build-your-own Umrah quotes.

Show Umra packages in Ramadan on almotawif.com

Set accurate Umra dates and a Ramadan category so packages appear under Ramadan Packages on almotawif.com.

Tour Categories

Group your tour packages into categories and sub-categories (for example by destination or season) that travelers browse on your website.

Traveler Self-Service Portal

Guide for agencies and travelers to the Almotawif traveler portal: viewing bookings, updating contact and passenger details, trip briefing instructions, videos and Telegram links, and messaging your office.

Umra Categories

Group your Umrah packages into categories (for example Ramadan, Economy, Family) that travelers browse on your website, and control their order, images and visibility.
Still need help?

Talk to the team behind the docs.

Request a call, sign in to open a ticket, or reach us directly by phone or WhatsApp.

Client Login +1 (416) 875-4044