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Viewing and exporting results

Surveys Surveys Help

Charts for every question, your Net Promoter Score, responses over time, individual answers and a spreadsheet download.

Go to Surveys → Results (or click the chart button next to a survey in your list).

Choosing what to look at

  1. Pick the Survey.
  2. Optionally set From and To dates (UTC) to look at one period — for example the week after an event.
  3. Click Apply.

What you see

  • Summary — how many responses you have for the period.
  • Net Promoter Score — for NPS questions, your score from -100 to 100 (the percentage of promoters, who answer 9 or 10, minus the percentage of detractors, who answer 0 to 6).
  • Responses over time — a chart of how many responses arrived each day.
  • A chart for every question — how many people chose each answer, the average for rating and NPS questions, and a sample of text answers.
  • Individual responses — a list of every response with the date (and email, if you asked for one). Click View to read all of that person’s answers, and their score if the survey is a quiz.

Downloading everything

Click Export CSV to download every response in the selected period as a spreadsheet you can open in Excel or Google Sheets — one row per response, one column per question.

Your dashboard

Your admin Dashboard has a Surveys card with the number of open surveys, responses in the last 30 days, all-time responses, drafts, and the surveys with the most recent activity. Click a survey there to jump straight to its results.

Still need help?

Talk to the team behind the docs.

Request a call, sign in to open a ticket, or reach us directly by phone or WhatsApp.