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Storefront3000 Overview

Storefront3000 Storefront3000 Help

What Storefront3000 does, how to open it, what the dashboard shows, where each menu item and the store settings are, and a short checklist to get your store selling.

Storefront3000 turns your Net3000 website into an online store. Your products, categories, cart and checkout live on your own site, and you run the store (orders, customers, promo codes and affiliates) from your admin.

How to get there

Choose Storefront3000 from the application switcher at the top of your admin. The Storefront3000 home page opens with your store dashboard.

The dashboard

The tiles at the top give you a quick read on the store. Click a tile to open the matching list.

TileWhat it shows
SalesSales for the last 30 days. Only orders marked Paid or Fullfilled count as sales.
OrdersPending orders out of your total orders.
Average OrderThe average value of your paid orders.
CustomersHow many clients your store has.
ProductsAvailable products out of all products.
CategoriesHow many categories you have.
QuotesQuote requests. Click it to open the quotes list.
Sold OutProducts marked Sold Out.

Below the tiles you'll see your Latest 10 Orders, Latest 10 Products, Latest Clients and Latest Quote Requests, each with a View All button.

The Storefront3000 menu

Menu itemUse it to
OrdersSee and search orders and quotes, create an order for a customer, change a status, print an order and buy a shipping label. See Orders.
ClientsLook up your shoppers, their addresses and their orders. See Clients.
AffiliatesKeep a list of partners who refer customers, each with a code and a link. See Affiliates.
ProductsAdd and edit products, prices, sales, stock, images and files, import from a spreadsheet, and send products to Google or social media. See Products.
Product attributesThe sizes, colours and other choices your product variants use. See Products.
PromotionsCreate promo codes that shoppers enter at checkout. See Promotions.
CategoriesOrganize products into categories and subcategories, each with its own page. See Categories.
Mailing List AudiencesFeed a mailing list automatically from your store's orders.

Store settings

Open Settings from the top menu, go to Configure Applications and click Storefront3000. The settings page has four tabs:

  • Courier Shipping: your warehouse address (where orders ship from), who can see prices (Public, All Members or Active Members Only), your default package size and weight, your primary shipping carrier, Offer live carrier rates at checkout (shoppers pick a courier service and price instead of your flat rate), and an optional service area that limits shipping to a radius or a list of cities. The same tab holds Inventory (how long a new unpaid order holds stock), Product reviews and Abandoned checkout reminders.
  • Flat Rates Shipping: fixed shipping fees by country, province or city. They apply when live carrier rates are off, or when the carrier returns no rate.
  • Payment Options: your store currency, the ways shoppers can pay (online, cash, check, purchase order number) and Subscriptions, which let shoppers subscribe to a product and be billed on a schedule.
  • Taxes: the tax rates charged at checkout.

Online card payments go through the payment gateway connected under Settings → API Connections.

Getting started

  1. Fill in the store settings above, including your currency, payment options and taxes.
  2. Create your Categories.
  3. Add your Products one by one, or import them with Upload Products.
  4. Place a small test order on your website and check it appears under Orders with the right tax and shipping.
  5. Share your store and, if you like, set up Promotions.

Good to know

  • Your shoppers get their own account on your website with their order history, receipts and saved addresses. See Your customers' client portal.
  • Storefront3000 does not issue refunds. Refund a card payment from your payment provider's own dashboard, then update the order.
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