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Client portal: students

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The students saved on your customers' accounts: where customers see them, and how they are added and corrected.

Your customers keep a list of their students – for example a parent's children, or the employees a company sends on training – so they don't retype names every time they register.

The Students page

  • The Students page of the portal (at /account/sc/students on your website) lists the students saved on your customer's account. It is a list only.
  • Students are added when your customer registers them for a course, or when your team adds them from the client's page under Clients.
  • Two entries with the same first and last name are shown once.
  • Each customer only sees the students on their own account with your organization.

Adding and correcting students

  • Your customer adds a new student while registering for a course. Students they have registered before are offered again next time.
  • To correct a name or remove a student, your customer asks your team. Open the client's page under Clients and use the Students tab to add, edit or delete a student.
  • A client can't have two students with the same first and last name.
  • Partner organizations correct student names on their own bookings from their partner pages.
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